Shipping policy

Shipping Policy

Thank you for shopping with Deuce Brand! We are committed to providing a smooth and reliable shipping experience. Please review our shipping information below before placing your order.

Domestic Shipping (United States)

Our standard domestic shipping timeframe is currently 5–8 business days.

Please note that shipping timeframes are estimates and may vary depending on the shipping destination, carrier operations, holidays, and other unforeseen circumstances.

Business days exclude weekends and federal holidays.

Shipping Rates

  • Free Standard Shipping: Available on domestic orders over $100.

  • Standard Shipping: $9.95 for domestic orders that do not qualify for free shipping.

  • Expedited Shipping: Available options and rates, when offered, will be displayed at checkout.

Please note that discounts may affect your eligibility for free shipping. Your order must meet the $100 threshold after applicable discounts.

Order Processing & Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take some time to update after the shipping label has been created.

Please ensure that your shipping address is accurate and complete before submitting your order. Once an order has entered the fulfillment process, we may not be able to modify or cancel it.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to carrier operations, weather conditions, holidays, or other circumstances beyond our control.

If your tracking information has not updated or your package is taking longer than expected, please contact our customer support team at info@deucebrand.com so we can assist you.

Delivered but Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, we recommend:

  1. Checking your mailbox, front door, porch, and other possible delivery locations.

  2. Confirming that the shipping address on your order is correct.

  3. Checking with household members, neighbors, or building management who may have accepted the package.

  4. Allowing an additional 2–3 business days, as carriers may occasionally mark packages as delivered before they arrive.

If your package is still missing after these steps, please contact info@deucebrand.com.

Our team will review the tracking information and delivery details to determine the appropriate next steps.

Depending on the circumstances and investigation findings, a replacement may be offered.

Returned to Sender Packages

Packages may be returned to the sender due to an incorrect or incomplete address, unsuccessful delivery attempts, or other carrier-related issues.

If your package is marked as "Return to Sender," please contact our customer support team.

We will review the tracking information and assist you with the available options once the package's return status has been confirmed.

International Shipping

We offer international shipping to eligible destinations.

Available shipping methods, rates, and estimated delivery timeframes will be displayed at checkout.

International delivery times may vary depending on the destination, customs processing, and carrier operations.

If you have questions about international shipping or your order, please contact info@deucebrand.com.

Returns & Exchanges

For information about returns, exchanges, and refunds, please refer to our separate Return & Refund Policy page.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Deuce Brand Customer Service

Email: info@deucebrand.com

We appreciate your patience and thank you for shopping with Deuce Brand!